Overview
This Privacy Policy explains how Migrate Wise LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access our website or use our immigration advisory services. By using our website or engaging our services, you agree to the terms outlined in this policy.
We operate in accordance with the New Zealand Privacy Act 2020 and applicable data protection principles.
Licensed Immigration Adviser Compliance
Migrate Wise LTD provides immigration advice in accordance with the requirements set under New Zealand law. Where applicable, our services are delivered by, or under the supervision of, a Licensed Immigration Adviser in compliance with the Immigration Advisers Licensing Act 2007.
We are committed to maintaining high professional standards, including:
- Acting in accordance with the Code of Conduct for Licensed Immigration Advisers
- Protecting client confidentiality and handling personal information with care
- Ensuring all advice provided is accurate, lawful, and in the best interest of the client
As part of delivering immigration advice and services, we may be required to collect, use, and disclose personal information to relevant authorities such as Immigration New Zealand. This is done strictly for the purpose of managing and supporting your immigration application.
We ensure that any personal information handled as part of immigration advice services is managed responsibly and in line with both privacy obligations and professional licensing requirements.
Information We Collect
Information You Provide to Us
We collect personal information that you voluntarily provide when you:
- Contact us via email, phone, or website forms
- Request information about our services
- Engage us for immigration advice or application processing
This may include:
- Full name, contact details (email, phone number)
- Passport and identification details
- Employment, education, and visa-related information
- Family or partner details (if relevant to applications)
- Any supporting documents you send via email
You are responsible for ensuring that the information you provide is accurate and up to date.
Information Collected Automatically
When you visit our website, we may automatically collect limited technical data such as:
- IP address
- Browser type and device information
- Pages visited and usage data
This information does not directly identify you and is used for system administration and improving website performance.
How We Use Your Information
We process your personal information to:
- Provide immigration advice and related services
- Prepare and manage visa applications
- Communicate with you regarding your inquiries or case
- Improve our services and website functionality
- Maintain security and prevent misuse
- Comply with legal and regulatory obligations
We only use your information where we have a valid legal basis, such as your consent, contractual necessity, or legal requirements.
Sharing of Personal Information
We may disclose your personal information to:
- Government agencies such as Immigration New Zealand
- Third-party service providers supporting our operations (e.g., IT systems)
- Professional advisers were necessary
- Authorities, when required by law
We do not sell your personal information to third parties.
International Data Transfers
As part of providing immigration services, your personal information may be transferred to and processed in countries outside New Zealand. We take reasonable steps to ensure your information remains protected.
Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, loss, or misuse.
However, no online transmission or storage system is completely secure. Sending personal information via email is done at your own risk, and we recommend using secure networks when sharing sensitive documents.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, regulatory, and professional obligations
When no longer required, your information will be securely deleted or anonymised.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent where applicable
To exercise your rights, contact us at info@migratewise.co.nz. We may require proof of identity before processing your request.
Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Migrate Wise LTD
Email: info@migratewise.co.nz
Disclaimer
Information provided on this website is for general guidance only and may not always reflect the most current immigration laws or policies. For official and up-to-date information, please refer to the Immigration New Zealand website.